Good morning, Jane
Here's what's happening with your care.
Secure messages View all
Your lab results look great. Let's review at your visit.
Your prescription refill has been approved.
Your statement for February is ready.
Forms & documents Open
Encrypted · due before your visit
Encrypted e-signature
Billing
Security & privacy Details
Appointments
Upcoming and past visits.
Upcoming + Book appointment
Apr 2 · 9:00 AM · In office
Apr 18 · 2:15 PM · In office
Secure messages
Encrypted messaging with your care team.
Dr. Ava Reyes 🔒 Encrypted
Documents & forms
All files are encrypted in transit and at rest.
Action needed
Encrypted · due Mar 13
Encrypted e-signature
Billing & payments
Pay securely. Card data is processed by a PCI-compliant provider.
Statements
Office visit + labs
Annual exam
Follow-up
Pay balance
🔒 Encrypted · PCI-compliant processor · no card data stored here
Security & Compliance
How this portal protects your information, built to SOC 2 and HIPAA controls.
SOC 2 Trust Service Criteria
Systems are protected against unauthorized access, use, or modification.
The system is available for operation and use as committed.
Processing is complete, valid, accurate, and timely.
Information designated as confidential is protected.
Personal information is collected, used, retained, and disclosed in line with a clear privacy notice and patient consent.
HIPAA Security Rule safeguards
Administrative
- Risk analysis & management
- Access management & workforce training
- Business Associate Agreements
- Incident response plan
Physical
- Data-center facility controls
- Workstation & device security
- Secure media disposal
Technical
- Unique IDs & access control
- Audit controls & logging
- Encryption & transmission security
- Integrity & authentication
Access audit log
| Event | When | Device / IP |
|---|---|---|
| Signed in (MFA verified) | Today · 8:42 AM | Chrome · 73.12.x.x |
| Viewed lab results | Today · 8:44 AM | Chrome · 73.12.x.x |
| Downloaded visit summary | Mar 8 · 9:31 AM | iPhone · 73.12.x.x |
| Password changed | Mar 1 · 6:10 PM | Chrome · 73.12.x.x |
Active sessions
Springfield, US · now
Springfield, US · 2h ago
Settings
Manage your profile and security.
Profile
Security
Required for every sign-in
Email me on new-device sign-ins
After 15 minutes idle
Last changed Mar 1